Shipping policy

Shipping Policy

At Halamode.com, we’re committed to delivering your order quickly and safely. Please review our shipping terms below.

1. Processing Time

Orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Options & Delivery Times

We offer standard and express shipping options at checkout. Delivery times vary by destination:

Please note: Delivery times are estimates and may vary due to carrier delays, customs, or high seasonal demand.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.
Orders over 30€ qualify for Free Standard Shipping.

4. Order Tracking

Once your order has shipped, you will receive an email with tracking information.
Tracking may take 24–48 hours to update after dispatch.

5. Customs, Duties & Taxes

For international orders, customs fees, import duties, or taxes may apply and are the responsibility of the customer.
Halamode.com is not responsible for delays caused by customs clearance.

6. Incorrect Address / Failed Delivery

Please ensure your shipping address is complete and accurate.
Orders returned to us due to incorrect or incomplete address can be reshipped at the customer’s expense.

7. Lost or Damaged Packages

If your package is lost in transit, please contact us at contact@halamode.com.
If your order arrives damaged, please send us photos within 7 days so we can assist with a replacement or refund.

8. Questions?

For any shipping inquiries, contact us:

📧 contact@halamode.com

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